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Month: December 2015

New Video: The Beacon Way

Beacon Health System has implemented a new way of doing things called The Beacon Way, covering six areas that serve as our guide to deliver higher quality and outcomes, a better patient experience and better value. Click on the video below to see more about The Beacon...

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Doc, You Rock!

Eric Knapp, DO Bariatric and General Surgery When practicing medicine, Dr. Knapp, a board-certified general surgeon, lives in the present moment, making each and every patient feel valued and understood. According to a staff member, “He is amazing. His patients always comment to me when I am rounding that ‘he is kind, compassionate and spends a lot of time with me. He makes me feel like I am his only patient.” It’s a sentiment shared by many for this Rockin’ Doc who is described as having an “awesome bedside manner” who provides “excellent, compassionate clinical care.”   Aisha Shareef, MD Neurohospitalist Dr. Shareef has quickly made a resoundingly positive impression on staff because of her medical knowledge, accessibility, strong work ethic and willingness to go beyond what is required for the betterment of our patients. “Dr. Shareef has been a great addition to the neurology team. She has hit the ground running with some great ideas to grow the neurology program and is such an easy person to work with,” says a staff member. Her team-first attitude is exemplified in her desire to pick up extra shifts to ensure appropriate physician coverage. Just like with any Rockin’ Doc, patients come first for Dr....

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Valet Service Begins at EGH

We know that great patient experiences don’t just happen inside the walls of our hospital. The patient experience begins far before people reach our doors and stays with them well after they leave. That is why free valet parking is now available for patients and guests at the main entrance of Elkhart General Hospital. Staffed by Beacon Health Ventures associates, valet parking is open from 5 a.m. to 7 p.m. Monday through Friday. The service began on Tuesday, Dec. 1. “Having valet service to welcome our patients and guests is another way we are putting the needs and comfort...

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Walk the Talk

Empowering all staff to speak up to enhance patient safety is a goal of a new safety training course at Elkhart General Hospital. The program known as TeamSTEPPS (Team Strategies and Tools to Enhance Performance and Patient Safety) standardizes communication among departments, physicians and patient-care staff, so associates can more effectively share information about patient care. “It takes everyone communicating in the same language about patient care that will help create the safest environment for our patients,” says Elkhart General Risk Manager Jeniphor Egan. “Thanks to this program, associates will now be more comfortable about speaking up when they...

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